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Terms & Conditions

Klass Ride Privacy Policy
Last Updated: [18.09.2025]
Company: Quantum Peak Tech SRL (Romania, established October 2024)
App: Klass Ride (Taxi & Ride Aggregator Service)

1. Information We Collect
When you use Klass Ride, we collect:

A. Personal Information

  • Full Name (for ride bookings & verification)

  • Email Address (for account confirmation & receipts)

  • Phone Number (for SMS ride confirmations & driver communication)

  • Gender (optional, for ride preferences)

  • Payment Details (via NETOPIA, stored securely for transactions)

  • Uber/Bolt Account Credentials (if linked for fare comparison)

B. Ride & Location Data

  • Coarse Location (to track the user and provide relevant ride options)

  • Pickup & Destination Addresses (to provide ride options)

  • Estimated Time & Pricing (from Uber, Bolt, BlackCab, etc.)

  • Trip History (for receipts & customer support)

C. Technical Data

  • Device Information (OS, IP address, app version)

  • Cookies & Analytics (to improve services)

2. How We Use Your Data
We process your information to:
✔ Create & manage your account (email/phone verification)
✔ Book rides (sending your name & phone to Uber/Bolt/BlackCab)
✔ Process payments (via NETOPIA)
✔ Compare prices & apply discounts (if your linked Uber/Bolt account has lower discounts than ours, we retain the difference as commission)
✔ Send ride confirmations (via SMS/email)
✔ Track user location to enhance service quality and provide relevant ride options
✔ Improve our services (analytics & customer support)

3. Data Sharing with Third Parties
We share your data only as necessary with:

  • Ride Providers (Uber, Bolt, BlackCab, etc.) → To book your ride

  • Payment Processors (NETOPIA) → To handle transactions

  • SMS Gateways → To send ride confirmations

  • Legal Authorities → Only if required by law

4. Data Retention & Security
We store your data as long as your account is active.
Payment details are encrypted and handled by NETOPIA (we do not store full card numbers).
You can request deletion of your data by contacting us.

5. Your Rights (GDPR Compliance)
Under EU law, you have the right to:
🔹 Access, correct, or delete your data
🔹 Withdraw consent (e.g., unlink Uber/Bolt accounts)
🔹 Object to the processing of your data, including location tracking
🔹 File a complaint with Romanian Data Protection Authority (ANSPDCP)

6. Cookies & Tracking
We use cookies for:

  • Session management (keeping you logged in)

  • Analytics (Google Analytics/Firebase)

  • Location tracking (to provide and improve ride services)

7. Changes to This Policy
We may update this policy. You will be notified via email/app notification.

8. Contact Us
For privacy requests, contact:
📧 Email: contact@quantumpeak.tech
🏢 Company: Quantum Peak Tech SRL, Romania

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