Klass Ride Privacy Policy

Last Updated: [14.04.2025]
Company: Quantum Peak Tech SRL (Romania, established October 2024)
App: Klass Ride (Taxi & Ride Aggregator Service)

1. Information We Collect
When you use Klass Ride, we collect:

A. Personal Information
Full Name (for ride bookings & verification)

Email Address (for account confirmation & receipts)

Phone Number (for SMS ride confirmations & driver communication)

Gender (optional, for ride preferences)

Payment Details (via NETOPIA, stored securely for transactions)

Uber/Bolt Account Credentials (if linked for fare comparison)

B. Ride & Location Data
Pickup & Destination Addresses (to provide ride options)

Estimated Time & Pricing (from Uber, Bolt, BlackCab, etc.)

Trip History (for receipts & customer support)

C. Technical Data
Device Information (OS, IP address, app version)

Cookies & Analytics (to improve services)

2. How We Use Your Data
We process your information to:
✔ Create & manage your account (email/phone verification)
✔ Book rides (sending your name & phone to Uber/Bolt/BlackCab)
✔ Process payments (via NETOPIA)
✔ Compare prices & apply discounts (if your linked Uber/Bolt account has lower discounts than ours, we retain the difference as commission)
✔ Send ride confirmations (via SMS/email)
✔ Improve our services (analytics & customer support)

3. Data Sharing with Third Parties
We share your data only as necessary with:

Ride Providers (Uber, Bolt, BlackCab, etc.) → To book your ride

Payment Processors (NETOPIA) → To handle transactions

SMS Gateways → To send ride confirmations

Legal Authorities → Only if required by law

4. Data Retention & Security
We store your data as long as your account is active.

Payment details are encrypted and handled by NETOPIA (we do not store full card numbers).

You can request deletion of your data by contacting us.

5. Your Rights (GDPR Compliance)
Under EU law, you have the right to:
🔹 Access, correct, or delete your data
🔹 Withdraw consent (e.g., unlink Uber/Bolt accounts)
🔹 File a complaint with Romanian Data Protection Authority (ANSPDCP)

6. Cookies & Tracking
We use cookies for:

Session management (keeping you logged in)

Analytics (Google Analytics/Firebase)

7. Changes to This Policy
We may update this policy. You will be notified via email/app notification.

8. Contact Us
For privacy requests, contact:
📧 Email: contact@quantumpeak.tech
🏢 Company: Quantum Peak Tech SRL, Romania